> For the complete documentation index, see [llms.txt](https://manual.unosofbooks.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://manual.unosofbooks.com/customers/customer-service/credit-notes.md).

# Customer Credits

{% hint style="success" %}
Please go: Customers / Customer Service / **Customer Credits**
{% endhint %}

![Customer Credist module](/files/-MFH-PYODG6vYychum6F)

{% hint style="info" %}
Remember that credits are to be entered, first, into the system, and then deposits can be applied.
{% endhint %}

On the following screen,  type the invoice ID that you will like to give credit to. \
Then, click on the **Select Invoice** button. 

![](/files/-MWQKdnKQhYaACQ72lgK)

The information about the invoice will appear on the screen below. Now that you have all the info on the invoice, please locate the **Credit Unit** and **Credit AMT** columns to proceed**.**

![](/files/-MWQiIb2gEflpE7AgGTm)

1. **Credit Unit:** In this column, enter the number of bunches(Count) you will like to affect and give credit to. 
2. **Credit AMT:** In this column the total amount in dollars(Count x Rate) that you will like to give credit to.

**For example:** If the total of items is 3(count) and every item is worth $7(rate). Then, the Credit Unit will be 3 while Credit ATM will be updated to 21, automatically.

![](/files/-MWQg2fYkNXDLr4zUjpH)

{% hint style="info" %}
Note: The maximum Credit Unit and Credit AMT values are limited by the Count and Rate columns, respectively.
{% endhint %}

Once you have applied the necessary values, choose the date of the credit and click on **Save Credit.**

![](/files/-MWQj8YO4wJQZ5IhZtXe)

## View Credit Notes

{% hint style="success" %}
Please go to: Home/Customers/ Customer Service/ View Customer Credits
{% endhint %}

In order to look for customer credits, use the necessary filters like the date, invoice ID, customer or the credit reason to find a specific credit easier.

![](/files/-MWQkZYhN6Y8DCr_FVfI)

On the drop-down menu, you can also look for these other reports.

![](/files/-MWQlIry5QOoVAf9vbDh)