# Customer Credits

{% hint style="success" %}
Please go: Customers / Customer Service / **Customer Credits**
{% endhint %}

![Customer Credist module](https://4099088335-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-BV4YRkYBYw5A4UAJL%2F-MFGzrkGDrHPVRHGKIG3%2F-MFH-PYODG6vYychum6F%2Fimage.png?alt=media\&token=d7b00f1d-3f19-4c38-8848-63f40680dd55)

{% hint style="info" %}
Remember that credits are to be entered, first, into the system, and then deposits can be applied.
{% endhint %}

On the following screen,  type the invoice ID that you will like to give credit to. \
Then, click on the **Select Invoice** button. 

![](https://4099088335-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-BV4YRkYBYw5A4UAJL%2F-MWQI3wUtfggrUadN6E8%2F-MWQKdnKQhYaACQ72lgK%2Fimage.png?alt=media\&token=979941b7-4cdd-437b-9a2d-9a323bd665e7)

The information about the invoice will appear on the screen below. Now that you have all the info on the invoice, please locate the **Credit Unit** and **Credit AMT** columns to proceed**.**

![](https://4099088335-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-BV4YRkYBYw5A4UAJL%2F-MWQI3wUtfggrUadN6E8%2F-MWQiIb2gEflpE7AgGTm%2Fimage.png?alt=media\&token=ebda1f1f-bc2d-45ef-b71e-4ad54c05d2dd)

1. **Credit Unit:** In this column, enter the number of bunches(Count) you will like to affect and give credit to. 
2. **Credit AMT:** In this column the total amount in dollars(Count x Rate) that you will like to give credit to.

**For example:** If the total of items is 3(count) and every item is worth $7(rate). Then, the Credit Unit will be 3 while Credit ATM will be updated to 21, automatically.

![](https://4099088335-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-BV4YRkYBYw5A4UAJL%2F-MWQI3wUtfggrUadN6E8%2F-MWQg2fYkNXDLr4zUjpH%2Fimage.png?alt=media\&token=c2432819-737d-47cd-86b8-28e36f51f1c8)

{% hint style="info" %}
Note: The maximum Credit Unit and Credit AMT values are limited by the Count and Rate columns, respectively.
{% endhint %}

Once you have applied the necessary values, choose the date of the credit and click on **Save Credit.**

![](https://4099088335-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-BV4YRkYBYw5A4UAJL%2F-MWQiLvUVw-59snmQ3kM%2F-MWQj8YO4wJQZ5IhZtXe%2Fimage.png?alt=media\&token=e630d197-1050-44bf-8ffe-9740d9a7e525)

## View Credit Notes

{% hint style="success" %}
Please go to: Home/Customers/ Customer Service/ View Customer Credits
{% endhint %}

In order to look for customer credits, use the necessary filters like the date, invoice ID, customer or the credit reason to find a specific credit easier.

![](https://4099088335-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-BV4YRkYBYw5A4UAJL%2F-MWQjXlaRDGSfTi11sMn%2F-MWQkZYhN6Y8DCr_FVfI%2Fimage.png?alt=media\&token=7d81e4c9-116e-4afd-ac85-b053c08bbe9a)

On the drop-down menu, you can also look for these other reports.

![](https://4099088335-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M-BV4YRkYBYw5A4UAJL%2F-MWQjXlaRDGSfTi11sMn%2F-MWQlIry5QOoVAf9vbDh%2Fimage.png?alt=media\&token=16f8e0f8-7cb7-466a-9d08-5654d00b9ba6)