# Accounting cases / Compare Invoices
## Differences Pending invoices vs Deposit page
When you work with a master server structure, our **deposit page** makes a remote call to the connected applications, such as the farm or the trading company.
However, the balances of the accounts in **accounting reports**, where you find the pending invoices/outstanding invoices, do not make a remote call to the connected applications, such as the farm or trading company.
It's possible that you have an outstanding balance in the accounting report, but that the amount is not showing up on the deposit page. This can mean:
* Un-invoiced POs in Farm or Trading Apps
* POs never loaded in Farm or Trading Apps
The invoicing process for Multi app companies may get affected by internet time-outs, causing un-invoiced POs, not synched POs, and differences in values, for example. The following sections document how to identify and solve these specific cases.
## Un-invoiced POs in Trading
### How do I identify them?
You can check different ways to identify them. Here, we explain three.
#### 1. Search Purchase Orders
Log in to the trading app you want to revise and follow the next steps:
{% hint style="success" %}
**Go to**: Customers/ Sales/ **Search Purchase Orders**
{% endhint %}
Please, make use of the following filters:
**Start Date** and **End Date**: Select a search range of time.
**Invoiced?**: Set this filter to **Not Invoice**
Then, make sure the option **Purchase Order Results** option is selected and press the **SEARCH** button.
Use the correct filters
It will load all the POs without an invoice. You can identify them by the text **N/A** in the column **Invoice** which means the PO does not have an invoice ID.
#### 2. Compare Master/Trading Totals Reports
To review this report you need to log in to the master application.
{% hint style="success" %}
Go to: Reports/ **Accounting Reports**
{% endhint %}
Please, select the report **Compare Trading** option from the drop-down menu located on the left side of the page.
Use the date filters to set a search range and click on the **Generate Report** button. It will show all the POs created during that search range.
Please, locate the column **Trading Invoice**, PO without an invoice ID will appear as marked.
{% hint style="success" %}
1. You can invoice your PO by rolling back the PO in master and invoice again. This reinvoicing process will fire the script again.
2. The PO can be invoiced from the PO page of that specific PO by pressing the Create Invoice button.
{% endhint %}
{% hint style="danger" %}
Please, contact the Unosof team in case you cannot roll back your PO in master or invoice the PO directly.
{% endhint %}
#### 3. Email Multiple Invoices
Another way to check these cases is the visualization of the module used to send invoices to the client.
{% content-ref url="../../../customers/customer-service/email-multiple-invoices" %}
[email-multiple-invoices](https://manual.unosofbooks.com/customers/customer-service/email-multiple-invoices)
{% endcontent-ref %}
Entries shown in grey with the message **INVOICE NOT UPLOADED/PDF NOT GENERATED** warn you about un-invoiced POs.
## POs never loaded in Trading Apps
### How to identify them
{% hint style="success" %}
**Go to:** Reports/ **Accounting Reports**
{% endhint %}
Please, select the report **Compare Trading** or **Compare NAT Trading** option from the drop-down menu located on the left side of the page. Then, click on the green **Generate Report** button.
It will display all PO created during a range of time. POs never loaded to Trading Apps in the invoicing process appear highlighted in red.
Red entries mean PO is not loaded in trading apps
{% hint style="danger" %}
Please, contact the UNOSOF team for these types of cases. They would proceed to synchronize the POs.
{% endhint %}
## How to solve them?
{% hint style="info" %}
Tip: You can execute these steps directly in your browser, or followup them up in a notepad file.
{% endhint %}
Go to the PO page of the specific invoice by opening the order that does not appear on the make deposit page. Then, identify your GU\_Purchase Order ID in the URL link.
Once you have identified the GU\_purchase order ID, paste that somewhere temporarily. **E873472CCEB248C79DB1BC8FFAEC8700**
Click now in the browser or notepad, and type after the **.com** the following text[: **/index.cfm?event=purchaseOrder.generateInvoice\&gu\_purchaseorder=**](https://ecuanros1.unosof.com/index.cfm?event=purchaseOrder.generateInvoice\&gu_purchaseorder=2D4C77B0C63AE250F53A30C87B5B3EC8\&returnEvent=Invoices.Form)
Your link would look as follows:\
[**https://test.unosof.com**](https://agrinag.unosof.com/index.cfm?event=synchProductsAGN\&gu_purchaseorder=BD8EF15B98D45859EE49C917A2787A27)[**/index.cfm?event=purchaseOrder.generateInvoice\&gu\_purchaseorder=**](https://ecuanros1.unosof.com/index.cfm?event=purchaseOrder.generateInvoice\&gu_purchaseorder=2D4C77B0C63AE250F53A30C87B5B3EC8\&returnEvent=Invoices.Form)
Paste the GU\_purchase order ID after the =\
your link would look as follows:\
[**https://test.unosof.com**](https://agrinag.unosof.com/index.cfm?event=synchProductsAGN\&gu_purchaseorder=BD8EF15B98D45859EE49C917A2787A27)[**/index.cfm?event=purchaseOrder.generateInvoice\&gu\_purchaseorder=**](https://ecuanros1.unosof.com/index.cfm?event=purchaseOrder.generateInvoice\&gu_purchaseorder=2D4C77B0C63AE250F53A30C87B5B3EC8\&returnEvent=Invoices.Form)**E873472CCEB248C79DB1BC8FFAEC8700**
Paste the following text: [**\&returnEvent=Invoices.Form**](https://ecuanros1.unosof.com/index.cfm?event=purchaseOrder.generateInvoice\&gu_purchaseorder=2D4C77B0C63AE250F53A30C87B5B3EC8\&returnEvent=Invoices.Form) after the GU\_ID: **E873472CCEB248C79DB1BC8FFAEC8700**\
your link would look as follows:\
[**https://test.unosof.com**](https://agrinag.unosof.com/index.cfm?event=synchProductsAGN\&gu_purchaseorder=BD8EF15B98D45859EE49C917A2787A27)[**/index.cfm?event=purchaseOrder.generateInvoice\&gu\_purchaseorder=**](https://ecuanros1.unosof.com/index.cfm?event=purchaseOrder.generateInvoice\&gu_purchaseorder=2D4C77B0C63AE250F53A30C87B5B3EC8\&returnEvent=Invoices.Form)**E873472CCEB248C79DB1BC8FFAEC8700**[**\&returnEvent=Invoices.Form**](https://ecuanros1.unosof.com/index.cfm?event=purchaseOrder.generateInvoice\&gu_purchaseorder=2D4C77B0C63AE250F53A30C87B5B3EC8\&returnEvent=Invoices.Form)
Run the link, this shall fire a script that we re-invoice the PO and make a new remote call to the farm or trading to push in the PO and Invoice.
{% hint style="success" %}
If you did these 6 steps correctly, you successfully solved the problem and the outstanding invoice amount shall be matching with the deposit page.
{% endhint %}
## Differences in Tradings vs Master Apps
### How to identify them
{% hint style="success" %}
**Go to:** Reports/ **Accounting Reports**
{% endhint %}
### **Method 1. Compare Master/Trading Totals**
Please, select the report **Compare Master/Trading Totals** option from the drop-down menu located on the left side of the page. Then, click on the green **Generate Report** button.
It will display all PO created during a range of time. Please, focus on the following columns:
* **DIFF.** : Show the difference in USD between the Master and the Trading app.
* **DIFF2**: Show differences in Stems between the Master and the Trading app.
{% hint style="warning" %}
**Negative** values mean that the USD or Stem values in Trading are lower than in the Master. \
**Positive** values mean the USD Stem values are higher in Trading than in the Master.
{% endhint %}
### Method 2. Compare Trading Values
Please, select the report **Compare Trading Values** option from the drop-down menu located on the left side of the page. Use the filters for dates to search for a specific time range.
Then, click on the green **Generate Report** button.
The report displays invoices with differences in USD and stems values only between Master and Trading. See the following picture to have a better idea of how to recognize the differences between Master and Trading apps. Focus and compare the columns **Master Amount** against the column **Trading Amount**, and do the same thing with the columns **Master Stems** and **Trading Stems.**
Note in the example below the value in the trading app is lower than the master.
{% hint style="success" %}
**Solution**: Roll back and delete the POs in the trading company and refire the invoice script from the master. This process will balance up the values between the master and trading.
{% endhint %}
Go to the [invoice script](#how-to-solve-them) to refire the invoicing process.
## Differences in Master vs Farm apps
### How to Identify them
{% hint style="success" %}
**Go to:** Reports/ **Accounting Reports** in the master app.
{% endhint %}
#### Compare ECN Invoice %
Please, select the report **Compare Compare ECN %** option from the drop-down menu on the left side of the page. Then, click on the green **Generate Report** button.
Locate the column % and check if there is any invoice with values on the farm level that exceed the master value.
{% hint style="info" %}
**Hint**: Make one click on the header to reorder from lowest to highest, and a second click to order from highest to lowest.
{% endhint %}
{% hint style="success" %}
**Solution**: In case, the farm invoice with the difference is authorized, please, contact the UNOSOF team for further investigation.
{% endhint %}
