Invoice Cases

Sometimes UNOSOF does not allow you to invoice because of certain control functions. Most of the times, each error can be read, understood be fixed by yourself.

Recognize and Fix Invoice Errors

How to fix the ERROR message that came up?

Error message: GU_PRODUCT

GU_Product means: There is an SKU being used in the PO that was not synched into the trading company.

If Z_PRODUCTS culumn GU_PRODUCT is your error, then you have to synch products.

How can you fix this? by synching the products (SKU's) into the farm or trading.

Method 1) Hit the Synch Product button on the PO page.

Here you find the Synch Product Botton

You can now invoice your purchase order

Method 2) Go to System Admin > Synch Data

Here you have to click on the correct link to manually activate the synch function.

Synch Products

If you hit this link, a new page will come up and the page runs the synch function. Once the function is done synching, a message TEST will come up, like this:

SYNCH products has run successfully

You can now invoice your purchase order.

Method 3) Identiy your GU_Purchase Order ID, and run a secret link.

Find your GU_purchase order ID in the browser link.

step 1) ) Once you have the GU_purchase order ID, paste that somewhere temporary. B5C98AB9B2EC6BEF234233D45E5615BB

step 2) click now in the brower, and type after the .com the following text:

/index.cfm?event=synchProductsAGN&gu_purchaseorder=

your link would look as follows: https://test.unosof.com/index.cfm?event=synchProductsAGN&gu_purchaseorder=

step 3) paste the GU_purchase order ID after the = your link would look as follows: https://test.unosof.com/index.cfm?event=synchProductsAGN&gu_purchaseorder=B5C98AB9B2EC6BEF234233D45E5615BB

Now pur your cursor at the very end of the link and hit enter, this gives the commando to run the synch script. Once the function is done synching, a message TEST will come up, like this:

SYNCH has run successfully for the PO

You can now invoice your purchase order.

Method 4) Go to: Production > Product Management > Manage Products

Look for the correct SKU and hit SYNCH.

NULL Boxes // Ghost Boxes

In some cases the synchronization error occurs at the level of tradings, and the contents of the box are not sent correctly.

In the new po page shows like this:

Box exists but with our content. NULL

Red Lines on PO (mostly happens op SWAP PO's).

What are red lines? Those are items that you can't see, that sit on the PO but not in a box, and that don't match the amount of whats ditally packed in the boxes. Unosof flags those red, to recognize them quick. Here's to to enter in a PO to analyze the "Red Lines".

Give permissions to: PURCHASEORDERS.FORM

/index.cfm?event=UserPermissions.List

Enter in the PO address

https://farm.unosof.com/index.cfm?event=PurchaseOrders.Form.OMQUICK&gu_purchaseorder=64DE29909ADE413FACCCB0576511B4CB

Remove the following part in the address: https://farm.unosof.com/index.cfm?event=PurchaseOrders.Form.OMQUICK&gu_purchaseorder=64DE29909ADE413FACCCB0576511B4CB

leave: https://farm.unosof.com/index.cfm?event=PurchaseOrders.Form&gu_purchaseorder=64DE29909ADE413FACCCB0576511B4CB

And hit enter, to go into the the OLD PO page form. This page will give you the oppertunity to scroll true the product list, and find red lines.

Red with a Null error boxes

If those are found, remove those and hit save, or raise the number to equal them with the column Packed, and hit save.